Refund Policy
Last updated October 2, 2026
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Refund requests are handled under Paddle's Refund Policy, which also sets out any refund rights you have under the law where you live.
If a purchase is refunded, the license key from that order stops working and can no longer download updates.
Questions about an order? Email support@dmfx.video and we will help.